Product Matrix

Pricing monthly	Broadband 2gO lite	Broadband 2gO	Broadband 500	DSL Surf	Broadband 2	Professional	Fully Managed
Max Upload Speed (kbps)	256-448Kbps	256-448Kbps	256Kbps	256-448Kbps	256-448Kbps	256-832Kbps	256-832Kbps
512kbps Download speed	-	-	£19.99	-	-	£32+VAT	£99+VAT (with ISDN £165+VAT)
1Mbps Download speed	-	-	-	-	-	£49+VAT	£115+VAT (with ISDN £185+VAT)
2Mbps Download speed	-	-	-	£22.99	-	-	£140+VAT (with ISDN £210+VAT)
Up to 8Mbps Download speed	£13.99	£15.99	-	-	£25.99	£59.56+VAT	-
Set up (one-off charge)	£47.00	£47.00	FREE	£47.00	£47.00	£40+VAT	£200+VAT
Monthly GB's included	250Mb	2.5GB	n/a	n/a	n/a	n/a	n/a
Additional GB	£0.99*	£0.99*	n/a	£0.99*	£0.99*	n/a	n/a
Minimum Contract	30 days	30 days	30 days †	30 days	30 days	30 days	12 months
Standard Service Spec	Broadband 2gO lite	Broadband 2gO	Broadband 500	DSL Surf	Broadband 2	Professional	Fully Managed
Spam Controls	yes	yes	yes	yes	yes	yes	n/a
Anti-virus (POP3 only)	yes	yes	yes	n/a	yes	yes	n/a
Number of Mailboxes	1	1	5	1	5	5	n/a
e-mail Storage (MB)	100	100	100	40	100	100	n/a
Personal Web space (MB)	100	100	100	n/a	100	100	n/a
Unlimited e-mail aliases	yes	yes	yes	5	yes	yes	n/a
Web mail	yes	yes	yes	yes	yes	yes	n/a
Dynamic IP address	yes	yes	yes	yes	yes	yes	n/a
SMTP mail forwarding	Inc with Static IP	Inc with Static IP	Inc with Static IP	n/a	Inc with Static IP	yes	yes
0845 Dial Access	yes	yes	yes	yes	yes	yes	n/a
Friaco 0808 Backup	n/a	n/a	n/a	n/a	n/a	yes	yes
Engineer Install	n/a	n/a	n/a	n/a	n/a	n/a	yes
Newsgroup Access	yes	yes	yes	yes	yes	yes	yes
Hardware (Microfilter, Modem, Router)	Optional Extra	Optional Extra	Optional Extra	Optional Extra	Optional Extra	Optional Extra	CISCO 837
Added Value	Broadband 2gO lite	Broadband 2gO	Broadband 500	DSL Surf	Broadband 2	Professional	Fully Managed
Additional Mailboxes (block of 5)	£3.53	£3.53	£3.53	£3.53	£3.53	£3+VAT	n/a
Static IP address	£3.50	£3.50	£3.50	n/a	£3.50	yes	yes
Multiples of 8 IPs (up to 256)	£5.88 (£47 admin over 8 IPs)	£5.88 (£47 admin over 8 IPs)	£5.88 (£47 admin over 8 IPs)	n/a	£5.88 (£47 admin over 8 IPs)	£5+VAT (£40+VAT admin over 8 IPs)	£5+VAT (£40+VAT admin over 8 IPs)
Global Roaming (5p per min USA, 10p per min ROW)	yes	yes	yes	yes	yes	yes	n/a
DNS	£3.91 (£11.75 reg/transfer)	£3.91 (£11.75 reg/transfer)	£3.91 (£11.75 reg/transfer)	£3.91 (£11.75 reg/transfer)	£3.91 (£11.75 reg/transfer)	£3.33+VAT (£10+VAT reg/transfer)	yes
Commercial Web Space (per 10MB)	£11.75	£11.75	£11.75	£11.75	£11.75	£10+VAT	50MB
Centralised Firewall	n/a	n/a	From £11.75	n/a	From £11.75	From £10+VAT	yes
Managed ISDN Backup including CISCO 1721 router	n/a	n/a	n/a	n/a	n/a	n/a	Setup £325+VAT Monthly pricing as above
VPN	n/a	n/a	n/a	n/a	n/a	n/a	FREE optional extra
Migrations & Re-grades & home/office moves	Broadband 2gO lite	Broadband 2gO	Broadband 500	DSL Surf	Broadband 2	Professional	Fully Managed
Migration from another ISP	FREE	FREE	FREE	FREE	FREE	FREE	n/a
Re-grade from another Nildram ADSL product set	£12.93	£12.93	£12.93	£12.93	£12.93	£11+VAT	n/a
Re-grade within the product set to another speed	FREE	FREE	FREE	n/a	FREE	FREE	n/a
Home and office moves incur a one-off administration fee	£14.99	£14.99	£14.99	£14.99	£14.99	£12.76+VAT	n/a
FUP	Broadband 2gO lite	Broadband 2gO	Broadband 500	DSL Surf	Broadband 2	Professional	Fully Managed
Monthly usage limit (Peak hours**)	n/a	n/a	25GB	50GB	50GB	n/a	n/a
Monthly usage limit (0ff-peak hours***)	n/a	n/a	Unlimited	Unlimited	Unlimited	n/a	n/a

General

	All prices inclusive of VAT unless otherwise stated
	* Minimum purchase 2GB
	** 08:00 - 00:00
	*** 00:00 - 08:00
	† £47 fee applies if cancelled within the first 12 months